Accessibility Statement

This clause states our intention that Our Website is usable and accessible to all users and details some of the measures taken. 

Our Website's objective is to conform to the Guidelines for UK government websites, which support the W3C's Web Content Accessibility Guidelines 1.0, Level AA, to ensure a Web accessibility standard has been achieved and is maintained.

This accessibility statement applies only to Our Website.  This policy does not apply to any other site or any site that is linked from one of our pages.

Access keys

The UK Government Access Keys Standard has been applied to Our Website.  This provides keyboard shortcuts for users wishing to go directly to specific parts of Our Website, and to help those who do not use a pointing device such as a mouse.

A subset of the standard has been used and the access keys are defined as follows:

S - Skip navigation
1 - Home page
3 - Site map
4 - Search this site
5 - Frequently asked questions (FAQ)
0 - Help accessing our website
9 - Feedback about this website
0 - Access keys used on this website

How to use access keys

Access keys work slightly differently depending on which browser and type of computer you are using - this is a summary of the main different ways:

If you are using Microsoft Internet Explorer 6 or higher on a PC, press [ALT]  and the access key character at same time, release and press the [Enter] key.

If you are using Microsoft Internet Explorer 6 or higher on an Apple Macintosh, press [CONTROL] and the access key character at the same time.

This accessibility initiative is also supported by Netscape 6; use the [ALT] key on a PC, or the [CTRL] key on an Apple Macintosh.

Alternative text

All images on Our Website are accompanied by a brief alternative text which (where appropriate) identifies an image or its function.  This alternative text (alt-text) is generally only visible when the browser's automatic image loading feature is turned off.


All text links are written so that they make sense when read out of context.


All Adobe® Acrobat® Portable Document Format (PDF) files on Our Website are tagged to allow basic accessibility.  For more information about PDF accessibility, see the Adobe website accessibility section.

For more help with Acrobat files generally and a link to download Acrobat Reader, please visit the Adobe website.

Text size

The text on Our Website has been styled using a non-fixed value in a style sheet.  This means that users can easily change the text size using their browser settings.

More help

For more information and help about changing your browser settings please visit the BBC's My Web My Way pages.